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Next-Generation Voice Technology

Exceed Customer Expectation

Effortlessly manage inbound and outbound calls with arsi’s SIP PBX and WebRTC technology. Ensure crystal-clear voice quality, real-time connectivity, and intelligent call routing—all within a secure, cloud-ready infrastructure.

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Unlock the Benefits for Your Business

Enhanced Customer Satisfaction

Faster, smarter call handling for a seamless experience.

Consistent Service Delivery

AI-driven routing ensures the right agent, every time.

Boost Agent Productivity

Minimize idle time and optimize call flow efficiency

Cost Efficiency

Automate processes, reduce operational costs, and scale effortlessly.

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Dynamic IVR

Enhance customer experience with intelligent, adaptive IVR that anticipates needs and guides users effortlessly through clear, intuitive options. Reduce wait times, streamline call flows, and improve self-service efficiency.

Voice Routing

Ensure every call reaches the right destination—instantly and efficiently. arsi’s AI-powered Voice Routing directs incoming calls to the most suitable agent or department based on predefined criteria, optimizing response times and enhancing customer satisfaction.

Robocall

Deliver consistent, natural-sounding responses with phonetic-based robocall technology—no manual recordings needed. Instantly create and adapt scripts in real-time, deploy multiple personas for specific tasks, and manage diverse customer interactions seamlessly within a single platform.

Auto-Dialer

Boost efficiency with AI-powered dialing technology. Our Power Dialer connects agents to the next customer immediately after a call ends, while the Smart Dialer anticipates call duration to minimize idle time—ensuring maximum productivity and seamless customer engagement.

Ready to Experience arsi?

Request a demo and see how arsi optimizes engagement, boosts efficiency, and delivers smarter customer experiences.

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FAQ

What is actually dynamic IVR?

A Dynamic IVR (Interactive Voice Response) allows more flexible and personalized interactions by adjusting the call flow depending on the caller’s needs or preferences. This feature enable the system to make smarter decisions and route calls more efficiently to the appropriate agent or department.

Yes! arsi supports open API integration, making it compatible with CRM application, contact center platforms, and enterprise applications. This ensures a smooth transition without disrupting existing workflows.